about us – who we are
OUR GOALS
Great Customer Satisfaction is no accident; it’s the result of planned and methodical execution of all things important – of listening to Customers and of continuously improving. At Fire Arms Official, we became ISO 9001 registered in 2008, adopted the Malcolm Baldrige National Quality Award Criteria in 2006 and set a goal to apply for and improve enough to receive the award in 2009. We applied for and received the Missouri Quality Award (a Baldrige-criteria state program) in 2008, and applied for and received the Malcolm Baldrige National Quality Award in 2009, meeting the goal we set in 2006. Fire Arms Official journey of continuous improvement doesn’t end there; in 2015 they earned, for a second time, both the Malcolm Baldrige National Quality Award and Missouri Quality Award. Those of you in management, engineering or operations know the significance of ISO and Baldrige to Customer Satisfaction.
From the time we began to formally state our operational goals, Customer Satisfaction has always been #1. There aren’t many companies in our industry that measure Customer Satisfaction, so we benchmark with the best internet companies in America and I am pleased to say we are right there with them.
Details About Fire Arms Official
Fire Arms Official Store
Buying a gun online is an easy, private, and legal way to buy your next gun. Shop our vast selection of the industry’s top gun manufacturers from the convenience and privacy of your own home. After finding the right gun for you, we will ship it to the FFL of your choice for pickup and background check. Your dealer will walk you through the NICS check process and legally transfer the gun to you.
Advantages to Buying a Gun Online – Shop. Ship. Shoot.
- Convenience
- Promotional Offers direct from Suppliers
- Huge Selection of Guns from Top Brands in the industry
- Privacy of Shopping from your home
1. SHOP FOR YOUR FIREARM
You will never have to worry if your local gun shop has the specific model you want; we have an extensive selection of guns for your convenience. The gun you choose will come to you new in the box, never handled by other shoppers who may have damaged the gun while handling.
Important Restrictions
- Orders that contain firearms must be placed by the actual recipient of the firearm(s).
- Handgun buyers must be 21 years of age or older.
- Long gun buyers must be 18 years of age or older.
- Firearm transfer and use is subject to government regulation. It is your ultimate responsibility to ensure you are in compliance with all regulations that apply to the purchase of firearms and ammunition.
- We cannot sell some items in certain jurisdictions.
- Firearms are sold only as equipped. We do not add to or take away from the manufacturer’s configuration.